Privacy

Privacy Policy

Company Name: Sooma Express LLC

Website: Soomaexpress.com

Contact: 612-445-7888 ext 0

1. Overview

At Sooma Express LLC , we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information—particularly in connection with text message communications to drivers and brokers. By using our services or providing your information, you agree to this policy.

2. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, phone number, email address
  • Professional Information: Role (e.g., driver or broker), company name, DOT number (if applicable)
  • Communication Preferences: Opt-in/opt-out status for SMS and other messaging
  • Text Message Content: Only to the extent necessary for business communication (e.g., dispatch details, load updates)

3. How We Use Your Information

We use your personal information to:

  • Communicate with you about job opportunities, load assignments, dispatch updates, or changes to service
  • Manage driver and broker relationships
  • Maintain compliance with federal/state regulations (as required)
  • Respond to inquiries or resolve issues

4. Who We Share Your Information With

We may share your personal information with:

  • Internal Staff: For dispatch, operations, and support purposes
  • Technology Providers: SMS platforms and communication tools that help us send messages
  • Government Agencies: When required by law or regulation
  • Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell your personal information.

5. Your Choices and Rights

  • You may opt out of receiving text messages at any time by replying “STOP” to any message.
  • You can request to update, correct, or delete your personal information by contacting us at Soomaexpress@gmail.com.
  • We will honor all legal rights applicable to you under state and federal laws (such as CCPA, if applicable).

6. Data Security

We implement industry-standard safeguards to protect your personal information. However, no system is 100% secure. If you believe your information has been compromised, please contact us immediately.

7. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy regularly.

8. Accessibility & Placement

This Privacy Policy is:

  • Linked on all forms where personal information is collected
  • Included near any consent checkbox for receiving SMS communications
  • Displayed in the footer of every page on our website

If you have questions or concerns about this Privacy Policy, please contact us at:📧 Soomaexpress@gmail.com

📞 612-445-7888 Ext 0


SMS Terms of Service

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2- Types of SMS Communications:

If consent has been given to receive text messages from Sooma Express LLC, messages may be received related to the following:

 delivery notifications, recruiting, compliance updates

Example: Thank you for reaching out to Sooma Express LLC. We’ve received your inquiry and are working on a solution. Our team will update you within [timeframe].

For any further questions, feel free to reply or contact us at [customer service phone number].

 

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..

 

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5- Opt-In Method:

Opt-in to receive SMS messages from Sooma Express LLC can be done in the following ways:

 

They fill out a form 

 

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

 

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 612-445-7888

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

 

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary